• Software development processes
• Process and quality improvement models
• Models and metrics
• Quality control knowledge (inspections, test phases, V&V)
• Risk analysis
• Excellent communication skills in writing and speaking

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• Deep understanding of functional testing tools
• Deep understanding of performance testing tools
• Unit testing tools (API)
• Client-server architecture
• Profiling and tracing
• Manual effort vs automation effort estimation

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• Monitoring hardware and software innovations
• Optimizing investments in research and development
• Technologically proactive rather than reactive
• Improving processes, profits and customer satisfaction with innovative technologies

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• Business flow planning
• Security administration
• Networking and telecommunication
• Security architecture and models
• Access control

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• Tests estimation and planning
• Tests phases and processes
• Various business domains
• Client-server architecture
• Defect tracking tool

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